Free shipping for orders over €80 / $100 with the code FREESHIP at checkout
Free shipping for orders over €80 / $100 with the code FREESHIP at checkout
Orders may be cancelled within 24 hours if they have not been processed and shipped yet. If an order is shipped before 24 hours have passed, the conditions of our returns policy will apply.
We accept returns if an item does not fit or is not to your liking. In this case we can only exchange the item, and the customer will pay for the return and exchange shipping costs. We recommend purchasing tracked post for return shipping as we can't take responsibility for items lost in transit.
In this case, items must be returned within 14 days of sale and be returned in sellable condition to be exchanged.
In the unlikely event that your purchase is damaged upon receipt, it must be returned within 4 days of receiving it and can be refunded or exchanged.
***NO RETURNS ON SALE OR DISCOUNTED ITEMS***
If you have any concerns or questions please contact us at info@ekekocrafts.com
